.ui-toast-container{position:fixed;bottom:20px;right:20px;z-index:9999;display:flex;flex-direction:column;gap:8px;pointer-events:none}.ui-toast{padding:12px 20px;border-radius:6px;font-size:14px;font-weight:500;color:#fff;pointer-events:auto;animation:uiToastSlideIn .3s cubic-bezier(.22,1,.36,1);box-shadow:0 4px 12px #00000026;max-width:300px;word-break:break-word}.ui-toast--leaving{animation:uiToastSlideOut .3s cubic-bezier(.4,0,1,1) forwards;pointer-events:none}.ui-toast--success{background:var(--success, #10b981)}.ui-toast--error{background:var(--danger, #ef4444)}.ui-toast--info{background:var(--primary, #6366f1)}.ui-toast--warning{background:var(--warning, #f59e0b)}.ui-dialog-overlay{position:fixed;inset:0;background:#0006;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:10000;animation:uiFadeIn .2s ease}.ui-dialog-content{background:var(--white, #ffffff);border-radius:12px;box-shadow:0 20px 60px #0000002e;padding:28px 32px;max-width:420px;width:90%;animation:uiScaleIn .2s ease}.ui-dialog-message{margin-bottom:20px;font-size:15px;line-height:1.7;color:var(--gray-800, #1f2937);word-break:break-word}.ui-dialog-buttons{display:flex;gap:10px;justify-content:center}.ui-dialog-buttons--right{justify-content:flex-end}.ui-button{padding:8px 24px;border-radius:6px;font-size:14px;font-weight:500;cursor:pointer;transition:all .2s;border:none;outline:none}.ui-button:disabled{opacity:.6;cursor:not-allowed}.ui-button--primary{background:var(--primary, #6366f1);color:#fff}.ui-button--primary:hover:not(:disabled){background:var(--primary-dark, #4f46e5)}.ui-button--secondary{border:1px solid var(--gray-300, #d1d5db);background:var(--white, #ffffff);color:var(--gray-700, #374151)}.ui-button--secondary:hover:not(:disabled){background:var(--gray-100, #f3f4f6)}.ui-dialog-input{width:100%;padding:10px 12px;border:1px solid var(--gray-300, #d1d5db);border-radius:6px;font-size:14px;color:var(--gray-900, #111827);background:var(--white, #ffffff);outline:none;margin-bottom:20px;transition:border-color .2s,box-shadow .2s;box-sizing:border-box}.ui-dialog-input:focus{border-color:var(--primary, #6366f1);box-shadow:0 0 0 3px var(--primary-light, rgba(99, 102, 241, .1))}@keyframes uiToastSlideIn{0%{opacity:0;transform:translate(24px) scale(.96)}to{opacity:1;transform:translate(0) scale(1)}}@keyframes uiToastSlideOut{0%{opacity:1;transform:translate(0) scale(1)}to{opacity:0;transform:translate(24px) scale(.96)}}@keyframes uiFadeIn{0%{opacity:0}to{opacity:1}}@keyframes uiScaleIn{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}@media(max-width:480px){.ui-toast-container{bottom:10px;right:10px;left:10px}.ui-toast{max-width:none}.ui-dialog-content{padding:20px 24px;margin:0 10px}.ui-dialog-buttons{flex-direction:column}.ui-dialog-buttons--right{align-items:stretch}.ui-button{width:100%;justify-content:center}}*{margin:0;padding:0;box-sizing:border-box}:root{--primary: #00d4ff;--primary-dark: #00a8cc;--primary-light: rgba(0, 212, 255, .12);--accent: #ff9f43;--accent-light: rgba(255, 159, 67, .12);--success: #34d399;--success-light: rgba(52, 211, 153, .12);--warning: #fbbf24;--warning-light: rgba(251, 191, 36, .12);--danger: #f87171;--danger-light: rgba(248, 113, 113, .12);--gray-50: #0f111a;--gray-100: #1a1f2e;--gray-200: #242b3d;--gray-300: #2f3a52;--gray-400: #4a5570;--gray-500: #6b7890;--gray-600: #8a96b0;--gray-700: #b0bad0;--gray-800: #d0d8e8;--gray-900: #e8ecf5;--white: #1c1c3a;--text-primary: #e8ecf5;--text-secondary: #b0bad0;--text-muted: #6b7890;--bg: #0a0e1a;--surface: rgba(26, 31, 46, .8);--border: rgba(255, 255, 255, .08);--border-strong: rgba(255, 255, 255, .12);--shadow: 0 1px 3px rgba(0, 0, 0, .4);--shadow-md: 0 4px 12px rgba(0, 0, 0, .5);--shadow-lg: 0 8px 24px rgba(0, 0, 0, .6);--radius: 8px;--radius-sm: 6px;--radius-md: 12px;--radius-full: 9999px;--font-display: "Orbitron", "Noto Sans SC", -apple-system, sans-serif;--font-body: "Noto Sans SC", -apple-system, BlinkMacSystemFont, "Segoe UI", sans-serif;--font-mono: "JetBrains Mono", "SF Mono", "Courier New", monospace}[data-theme=light]{--primary: #0088cc;--primary-dark: #006699;--primary-light: rgba(0, 136, 204, .1);--accent: #e67e22;--accent-light: rgba(230, 126, 34, .1);--success: #0d904f;--success-light: rgba(13, 144, 79, .1);--warning: #e67e22;--warning-light: rgba(230, 126, 34, .1);--danger: #d93025;--danger-light: rgba(217, 48, 37, .1);--gray-50: #f8f9fa;--gray-100: #f1f3f4;--gray-200: #e8eaed;--gray-300: #dadce0;--gray-400: #bdc1c6;--gray-500: #9aa0a6;--gray-600: #80868b;--gray-700: #5f6368;--gray-800: #3c4043;--gray-900: #202124;--white: #ffffff;--text-primary: #202124;--text-secondary: #5f6368;--text-muted: #9aa0a6;--bg: #f0f2f5;--surface: #ffffff;--border: #dadce0;--border-strong: #bdc1c6;--shadow: 0 1px 3px rgba(0, 0, 0, .08);--shadow-md: 0 4px 12px rgba(0, 0, 0, .1);--shadow-lg: 0 8px 24px rgba(0, 0, 0, .15)}body{font-family:var(--font-body);background:var(--bg);color:var(--text-primary);line-height:1.6;-webkit-font-smoothing:antialiased}html.theme-ready body{transition:background .3s,color .3s}a{color:var(--primary);text-decoration:none;transition:color .2s}a:hover{color:var(--primary-dark);text-decoration:none}.container{max-width:1200px;margin:0 auto;padding:0 20px}.btn{display:inline-flex;align-items:center;justify-content:center;gap:6px;padding:8px 16px;border:none;border-radius:var(--radius-sm);font-size:14px;font-weight:600;cursor:pointer;transition:all .25s ease;text-decoration:none;font-family:var(--font-body);white-space:nowrap}.btn:hover{text-decoration:none;transform:translateY(-1px)}.btn:active{transform:translateY(0)}.btn:disabled{opacity:.45;cursor:not-allowed;transform:none}.btn-primary{background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#0a0e1a;box-shadow:0 2px 10px #00d4ff40}.btn-primary:hover{box-shadow:0 4px 16px #00d4ff59}.btn-success{background:var(--success);color:#fff}.btn-danger{background:var(--danger);color:#fff}.btn-warning{background:var(--warning);color:#1a1a2e}.btn-outline{background:transparent;border:1px solid var(--border);color:var(--text-secondary)}.btn-outline:hover{background:var(--primary-light);border-color:var(--primary);color:var(--primary)}.btn-sm{padding:5px 10px;font-size:13px}.btn-lg{padding:14px 28px;font-size:16px;border-radius:var(--radius)}.form-group{margin-bottom:16px}.form-group label{display:block;margin-bottom:6px;font-size:14px;font-weight:600;color:var(--text-secondary)}.form-input,.form-select{width:100%;padding:10px 12px;border:1px solid var(--border);border-radius:var(--radius-sm);font-size:14px;color:var(--text-primary);background:var(--surface);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);transition:border-color .25s,box-shadow .25s;font-family:var(--font-body)}.form-input:focus,.form-select:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px var(--primary-light)}.form-input:disabled{background:var(--gray-100);opacity:.7}textarea.form-input{resize:vertical;min-height:100px}.form-select{cursor:pointer}.card{background:var(--surface);backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border-radius:var(--radius-md);border:1px solid var(--border);box-shadow:var(--shadow);padding:24px;margin-bottom:16px;transition:box-shadow .3s,transform .2s}.card:hover{box-shadow:var(--shadow-md)}.badge{display:inline-flex;align-items:center;padding:2px 10px;border-radius:12px;font-size:12px;font-weight:600;white-space:nowrap}.badge-open{background:var(--primary-light);color:var(--primary);border:1px solid rgba(0,212,255,.15)}.badge-assigned{background:#8b5cf61f;color:#a78bfa;border:1px solid rgba(139,92,246,.15)}.badge-in_progress,.badge-waiting_info{background:var(--warning-light);color:var(--warning);border:1px solid rgba(251,191,36,.15)}.badge-closed{background:var(--gray-200);color:var(--gray-500);border:1px solid var(--gray-300)}.badge-disputed{background:var(--danger-light);color:var(--danger);border:1px solid rgba(248,113,113,.15)}.badge-banned{background:var(--danger-light);color:var(--danger);font-size:11px;padding:2px 8px;border:1px solid rgba(248,113,113,.15)}.badge-warning{background:var(--warning-light);color:var(--warning);border:1px solid rgba(251,191,36,.15)}.badge-role{background:var(--primary-light);color:var(--primary);border:1px solid rgba(0,212,255,.15)}.badge-role.super_admin{background:var(--danger-light);color:var(--danger)}.badge-role.senior_admin{background:#8b5cf61f;color:#a78bfa}.badge-role.regular_admin{background:var(--success-light);color:var(--success)}.alert{padding:12px 16px;border-radius:var(--radius-sm);font-size:14px;margin-bottom:16px;font-weight:500}.alert-error{background:var(--danger-light);color:var(--danger);border:1px solid rgba(248,113,113,.2)}.alert-success{background:var(--success-light);color:var(--success);border:1px solid rgba(52,211,153,.2)}.alert-info{background:var(--primary-light);color:var(--primary);border:1px solid rgba(0,212,255,.2)}.navbar{background:var(--surface);backdrop-filter:blur(16px);-webkit-backdrop-filter:blur(16px);border-bottom:1px solid var(--border);padding:0 16px;height:60px;display:flex;align-items:center;position:sticky;top:0;z-index:100;transition:background .3s,box-shadow .3s}.navbar.scrolled{box-shadow:var(--shadow-md)}.navbar .container{display:flex;align-items:center;justify-content:space-between;width:100%;max-width:1200px;margin:0 auto}.navbar-brand{display:flex;align-items:center;gap:10px;text-decoration:none;color:var(--text-primary);font-weight:700;font-size:16px;font-family:var(--font-display);letter-spacing:.5px;flex-shrink:0}.navbar-brand:hover{text-decoration:none;color:var(--primary)}.navbar-logo{height:36px;width:auto;filter:drop-shadow(0 0 8px rgba(0,212,255,.2))}.navbar-nav{display:flex;align-items:center;gap:4px}.navbar-nav a{color:var(--text-secondary);font-size:14px;font-weight:500;white-space:nowrap;padding:6px 12px;border-radius:var(--radius-sm);transition:all .2s}.navbar-nav a:hover{color:var(--primary);background:var(--primary-light);text-decoration:none}.nav-user{font-size:14px;color:var(--text-muted);white-space:nowrap;padding:4px 8px}.theme-toggle{background:none;border:none;cursor:pointer;padding:6px;border-radius:var(--radius-sm);color:var(--text-muted);display:flex;align-items:center;transition:all .2s;margin-left:4px}.theme-toggle:hover{background:var(--primary-light);color:var(--primary)}.theme-dropdown-wrapper{position:relative}.theme-dropdown{position:absolute;top:calc(100% + 8px);right:0;min-width:160px;background:var(--surface);backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border:1px solid var(--border);border-radius:var(--radius);box-shadow:var(--shadow-lg);padding:6px;z-index:200;animation:scaleIn .15s ease}.theme-option{display:flex;align-items:center;gap:10px;width:100%;padding:10px 12px;border:none;border-radius:var(--radius-sm);background:none;color:var(--text-secondary);font-size:14px;font-weight:500;cursor:pointer;font-family:var(--font-body);transition:all .15s}.theme-option:hover{background:var(--primary-light);color:var(--primary)}.theme-option.active{background:var(--primary-light);color:var(--primary);font-weight:600}.theme-option-icon{display:flex;align-items:center;opacity:.7}.hamburger{display:none;flex-direction:column;justify-content:center;gap:5px;width:36px;height:36px;background:none;border:none;cursor:pointer;padding:6px;border-radius:var(--radius-sm)}.hamburger:hover{background:var(--gray-100)}.hamburger span{display:block;width:100%;height:2px;background:var(--text-secondary);border-radius:2px;transition:all .3s}.hamburger.open span:nth-child(1){transform:translateY(7px) rotate(45deg)}.hamburger.open span:nth-child(2){opacity:0}.hamburger.open span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}.table{width:100%;border-collapse:collapse;font-size:14px}.table th{text-align:left;padding:12px 16px;background:var(--gray-50);color:var(--text-muted);font-weight:700;border-bottom:2px solid var(--border);font-size:12px;text-transform:uppercase;letter-spacing:.05em;font-family:var(--font-display)}.table td{padding:12px 16px;border-bottom:1px solid var(--border);color:var(--text-secondary)}.table tr:hover td{background:var(--gray-50)}.table-wrapper{width:100%;overflow-x:auto;-webkit-overflow-scrolling:touch;border-radius:var(--radius);border:1px solid var(--border)}.pagination{display:flex;align-items:center;justify-content:center;gap:8px;margin-top:20px}.pagination button{padding:6px 14px;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);cursor:pointer;font-size:14px;color:var(--text-secondary);font-weight:600;transition:all .2s}.pagination button:hover:not(:disabled){border-color:var(--primary);color:var(--primary);background:var(--primary-light)}.pagination button:disabled{opacity:.35;cursor:not-allowed}.pagination button.active{background:linear-gradient(135deg,var(--primary),var(--primary-dark));color:#0a0e1a;border-color:transparent;box-shadow:0 2px 10px #00d4ff33}.pagination span{font-size:14px;color:var(--text-muted)}.modal-overlay{position:fixed;inset:0;background:#0009;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);display:flex;align-items:center;justify-content:center;z-index:1000;animation:fadeIn .2s ease}.modal{background:var(--surface);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border-radius:var(--radius-md);border:1px solid var(--border);box-shadow:var(--shadow-lg);padding:24px;max-width:500px;width:90%;max-height:90vh;overflow-y:auto;animation:scaleIn .2s ease}.modal h3{margin-bottom:16px;font-size:18px;color:var(--text-primary);font-family:var(--font-display)}.modal-actions{display:flex;gap:8px;justify-content:flex-end;margin-top:20px}@keyframes fadeIn{0%{opacity:0}to{opacity:1}}@keyframes scaleIn{0%{opacity:0;transform:scale(.95)}to{opacity:1;transform:scale(1)}}@keyframes fadeOut{0%{opacity:1}to{opacity:0}}@keyframes scaleOut{0%{opacity:1;transform:scale(1)}to{opacity:0;transform:scale(.95)}}.modal-overlay.closing{animation:fadeOut .2s ease forwards}.modal-overlay.closing .modal{animation:scaleOut .2s ease forwards}.grid-2{display:grid;grid-template-columns:1fr 1fr;gap:16px}.grid-3{display:grid;grid-template-columns:1fr 1fr 1fr;gap:16px}.grid-4{display:grid;grid-template-columns:repeat(4,1fr);gap:16px}.stat-card{background:var(--surface);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-radius:var(--radius-md);border:1px solid var(--border);box-shadow:var(--shadow);padding:24px;text-align:center;transition:all .3s ease}.stat-card:hover{transform:translateY(-2px);box-shadow:var(--shadow-md)}.stat-card .stat-value{font-size:36px;font-weight:800;color:var(--primary);font-family:var(--font-display);text-shadow:0 0 20px rgba(0,212,255,.2)}.stat-card .stat-label{font-size:14px;color:var(--text-muted);margin-top:6px;font-weight:500}.page-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:24px;flex-wrap:wrap;gap:12px}.page-header h1{font-size:24px;font-weight:700;color:var(--text-primary);font-family:var(--font-display);letter-spacing:.5px;word-break:break-word;overflow-wrap:anywhere}.empty-state{text-align:center;padding:60px 20px;color:var(--text-muted)}.empty-state svg{margin-bottom:16px;opacity:.4}.empty-state p{font-size:16px}.tabs{display:flex;border-bottom:2px solid var(--border);margin-bottom:20px;gap:4px}.tab{padding:10px 20px;font-size:14px;font-weight:600;color:var(--text-muted);cursor:pointer;border-bottom:2px solid transparent;margin-bottom:-2px;transition:all .25s;background:none;border-top:none;border-left:none;border-right:none;font-family:var(--font-body)}.tab:hover{color:var(--primary);background:var(--primary-light)}.tab.active{color:var(--primary);border-bottom-color:var(--primary)}.ticket-meta{display:flex;flex-wrap:wrap;gap:8px;align-items:center}.ticket-images{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.ticket-images img{max-width:200px;max-height:150px;object-fit:cover;border-radius:var(--radius-sm);border:1px solid var(--border);cursor:pointer;transition:all .25s}.ticket-images img:hover{opacity:.85;transform:scale(1.02);box-shadow:var(--shadow-md)}.reply-item,.log-item{padding:16px;border:1px solid var(--border);border-radius:var(--radius-sm);margin-bottom:12px;background:var(--gray-50);transition:border-color .2s}.reply-item:hover,.log-item:hover{border-color:var(--border-strong)}.reply-item.admin-reply{background:var(--primary-light);border-color:#00d4ff26}.reply-item.pending{background:var(--warning-light);border-color:#fbbf2426}.reply-header,.log-header{display:flex;align-items:center;justify-content:space-between;margin-bottom:8px;flex-wrap:wrap;gap:4px}.reply-author,.log-action{font-size:13px;color:var(--text-secondary);font-weight:600}.reply-content,.log-details{font-size:14px;color:var(--text-primary);white-space:pre-wrap;line-height:1.7;word-break:break-word;overflow-wrap:anywhere}.image-preview-container{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}.image-preview-item{position:relative;width:80px;height:80px}.image-preview-item img{width:100%;height:100%;object-fit:cover;border-radius:var(--radius-sm);border:1px solid var(--border)}.image-preview-remove{position:absolute;top:-6px;right:-6px;width:20px;height:20px;border-radius:50%;background:var(--danger);color:#fff;border:2px solid var(--bg);cursor:pointer;font-size:12px;display:flex;align-items:center;justify-content:center;transition:transform .2s}.image-preview-remove:hover{transform:scale(1.15)}.log-deleted{opacity:.5;background:var(--gray-100);border-style:dashed}.star-rating{display:flex;gap:4px}.star-rating .star{font-size:26px;cursor:pointer;color:var(--gray-300);transition:all .2s}.star-rating .star.active{color:var(--warning);text-shadow:0 0 8px rgba(251,191,36,.4)}.star-rating .star:hover{color:var(--warning);transform:scale(1.15)}.pwd-wrapper{position:relative;display:flex;align-items:center}.pwd-wrapper .form-input{padding-right:42px}.pwd-toggle{position:absolute;right:4px;top:50%;transform:translateY(-50%);width:34px;height:34px;border:none;background:none;cursor:pointer;display:flex;align-items:center;justify-content:center;color:var(--text-muted);border-radius:var(--radius-sm);transition:all .2s}.pwd-toggle:hover{color:var(--primary);background:var(--primary-light)}.auth-page{min-height:100vh;display:flex;align-items:center;justify-content:center;background:linear-gradient(135deg,#0a0e1a,#1a1f2e 40%,#0f1729);position:relative;overflow:hidden}.auth-page:before{content:"";position:absolute;top:-50%;left:-50%;width:200%;height:200%;background:radial-gradient(circle at 20% 30%,rgba(0,212,255,.06) 0%,transparent 40%),radial-gradient(circle at 80% 70%,rgba(255,159,67,.04) 0%,transparent 40%);animation:gradientShift 15s ease infinite;pointer-events:none}.auth-card{background:#1a1f2ed9;backdrop-filter:blur(20px);-webkit-backdrop-filter:blur(20px);border-radius:var(--radius-md);border:1px solid rgba(255,255,255,.08);box-shadow:0 20px 60px #0006;padding:48px 40px;width:100%;max-width:460px;position:relative;z-index:1}.auth-card-wide{display:flex;max-width:820px;padding:0;overflow:hidden}.auth-branding{flex:0 0 300px;display:flex;flex-direction:column;align-items:center;justify-content:center;padding:48px 36px;background:linear-gradient(160deg,#00d4ff1a,#ff9f430f);border-right:1px solid rgba(255,255,255,.06);text-align:center}.auth-branding h2{font-size:22px;margin-bottom:12px}.auth-branding-desc{font-size:14px;color:var(--text-muted);line-height:1.7;margin:0}.auth-form{flex:1;padding:48px 40px}.auth-form h3{font-size:20px;font-weight:700;color:var(--text-primary);font-family:var(--font-display);margin-bottom:24px}.auth-switch{text-align:center;margin-top:20px;font-size:14px;color:var(--text-muted)}.auth-switch a{font-weight:600}.auth-card h2,.auth-branding h2{text-align:center;margin-bottom:8px;font-size:24px;color:var(--text-primary);font-family:var(--font-display);letter-spacing:1px}.auth-card .auth-subtitle{text-align:center;color:var(--text-muted);margin-bottom:28px;font-size:14px}.auth-logo{text-align:center;margin-bottom:20px}.auth-branding .auth-logo{margin-bottom:16px}.auth-logo-img{height:64px;width:auto;filter:drop-shadow(0 0 16px rgba(0,212,255,.3))}.admin-layout{display:flex;min-height:calc(100vh - 60px)}.admin-sidebar{width:220px;background:var(--surface);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-right:1px solid var(--border);padding:20px 0;flex-shrink:0}.admin-sidebar a{display:flex;align-items:center;gap:10px;padding:10px 24px;color:var(--text-secondary);font-size:14px;font-weight:600;transition:all .2s;margin:2px 8px;border-radius:var(--radius-sm)}.admin-sidebar a:hover{background:var(--primary-light);color:var(--primary);text-decoration:none}.admin-sidebar a.active{background:var(--primary-light);color:var(--primary)}.admin-content{flex:1;padding:24px;overflow-x:auto}.search-bar{display:flex;gap:12px;margin-bottom:20px;flex-wrap:wrap;align-items:flex-end;background:var(--surface);-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);border-radius:var(--radius-md);border:1px solid var(--border);padding:16px}.search-bar .form-group{margin-bottom:0;flex:1;min-width:150px}.attention-banner{background:linear-gradient(135deg,#ef44440f,#f59e0b0a);border:1px solid rgba(239,68,68,.15);border-radius:var(--radius-md);padding:20px 24px;margin-bottom:24px;animation:attentionPulse 2.5s ease-in-out infinite}@keyframes attentionPulse{0%,to{box-shadow:0 0 #ef44441f}50%{box-shadow:0 0 0 8px #ef444400}}.attention-banner-header{display:flex;align-items:center;gap:10px;margin-bottom:14px;font-size:15px;font-weight:700;color:var(--danger);font-family:var(--font-display)}.attention-banner-header svg{flex-shrink:0}.attention-banner-items{display:flex;gap:12px;flex-wrap:wrap}.attention-item{display:flex;align-items:center;gap:10px;padding:10px 18px;border-radius:8px;text-decoration:none;font-size:14px;font-weight:600;transition:all .25s ease;border:1px solid transparent}.attention-item:hover{transform:translateY(-1px);box-shadow:var(--shadow-md);text-decoration:none}.attention-urgent{background:#ef44441a;color:var(--danger);border-color:#ef444426}.attention-warn{background:#f59e0b1a;color:var(--warning);border-color:#f59e0b26}.attention-disputed{background:#ff9f431a;color:var(--accent);border-color:#ff9f4326}.attention-count{display:inline-flex;align-items:center;justify-content:center;min-width:28px;height:28px;padding:0 6px;border-radius:var(--radius-full);font-size:16px;font-weight:700;color:#fff;flex-shrink:0;font-family:var(--font-display)}.attention-urgent .attention-count{background:#ef4444;box-shadow:0 0 10px #ef44444d}.attention-warn .attention-count{background:#f59e0b;box-shadow:0 0 10px #f59e0b4d}.attention-disputed .attention-count{background:var(--accent);box-shadow:0 0 10px #ff9f434d}.attention-text{white-space:nowrap}.attention-arrow{margin-left:auto;font-size:16px;opacity:.6}.loading{text-align:center;padding:40px;color:var(--text-muted)}.loading:after{content:"";display:inline-block;width:20px;height:20px;margin-left:10px;border:2px solid var(--border);border-top-color:var(--primary);border-radius:50%;animation:spin .8s linear infinite;vertical-align:middle}.hero-section{position:relative;padding:64px 24px;text-align:center;border-radius:var(--radius-md);margin-bottom:32px;overflow:hidden;background:linear-gradient(135deg,#00d4ff0f,#ff9f4308);border:1px solid rgba(0,212,255,.08)}.hero-section:before{content:"";position:absolute;top:-50%;left:-50%;width:200%;height:200%;background:radial-gradient(circle,rgba(0,212,255,.03) 0%,transparent 60%);animation:float 6s ease-in-out infinite}.hero-section h1{font-family:var(--font-display);font-size:32px;font-weight:700;margin-bottom:12px;color:var(--text-primary);position:relative;z-index:1;letter-spacing:1px}.hero-section p{font-size:16px;color:var(--text-secondary);max-width:600px;margin:0 auto 24px;position:relative;z-index:1;line-height:1.7}.quick-link-card{display:flex;flex-direction:column;align-items:center;justify-content:center;padding:32px 24px;text-decoration:none;text-align:center;transition:all .3s ease}.quick-link-card h3{margin:0 0 8px;font-family:var(--font-display);font-size:17px}.quick-link-card p{margin:0;font-size:13px;color:var(--text-muted)}.quick-link-card:hover{text-decoration:none;transform:translateY(-4px);box-shadow:var(--shadow-md),0 0 30px #00d4ff0f}.status-dot{display:inline-block;width:8px;height:8px;border-radius:50%;margin-right:6px;box-shadow:0 0 6px currentColor}::-webkit-scrollbar{width:8px;height:8px}::-webkit-scrollbar-track{background:var(--bg)}::-webkit-scrollbar-thumb{background:var(--gray-300);border-radius:var(--radius-full)}::-webkit-scrollbar-thumb:hover{background:var(--gray-400)}@keyframes fadeInUp{0%{opacity:0;transform:translateY(20px)}to{opacity:1;transform:translateY(0)}}@keyframes gradientShift{0%{background-position:0% 50%}50%{background-position:100% 50%}to{background-position:0% 50%}}@keyframes spin{to{transform:rotate(360deg)}}@keyframes float{0%,to{transform:translateY(0)}50%{transform:translateY(-6px)}}@media(max-width:768px){.container{padding:0 14px}.card{padding:18px}.page-header{flex-direction:column;align-items:flex-start;gap:10px}.page-header h1{font-size:20px}.hamburger{display:flex}.navbar-nav{display:none;flex-direction:column;position:absolute;top:60px;left:0;right:0;background:var(--surface);-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);box-shadow:var(--shadow-lg);padding:12px 16px;gap:4px;z-index:99;align-items:stretch;border-bottom:1px solid var(--border)}.navbar-nav.open{display:flex}.navbar-nav a{padding:10px 12px;border-radius:var(--radius-sm)}.navbar-nav a:hover{background:var(--primary-light)}.navbar-nav .nav-user{padding:8px 0;font-size:13px;background:none;border:none}.navbar-nav .btn{align-self:flex-start}.search-bar{flex-direction:column;padding:14px}.search-bar .form-group{min-width:100%}.grid-2,.grid-3,.grid-4{grid-template-columns:1fr}.stat-card{padding:20px}.stat-card .stat-value{font-size:28px}.ticket-meta{font-size:13px;gap:6px}.reply-header,.log-header{flex-direction:column;align-items:flex-start;gap:4px}.pagination span{font-size:12px}.pagination button{padding:6px 10px;font-size:13px}.table th,.table td{padding:8px 10px}.pagination{flex-wrap:wrap}.tabs{overflow-x:auto;-webkit-overflow-scrolling:touch}.tab{flex-shrink:0;padding:10px 14px}.md-toolbar-btn{min-width:40px!important;height:40px!important;font-size:15px!important}.modal{padding:20px;width:95%}.modal-actions{flex-direction:column}.auth-card{padding:32px 24px;margin:16px;max-width:400px!important}.auth-card-wide{flex-direction:column;max-width:400px!important}.auth-branding{flex:none;border-right:none;border-bottom:1px solid var(--border);padding:32px 24px 24px}.auth-form{padding:24px}.auth-card h2,.auth-branding h2{font-size:20px}.admin-layout{flex-direction:column}.admin-sidebar{width:100%;border-right:none;border-bottom:1px solid var(--border);display:flex;overflow-x:auto;padding:0}.admin-sidebar a{white-space:nowrap;padding:12px 16px;font-size:13px;margin:0 2px}.admin-content{padding:16px}.navbar-brand{font-size:14px}.navbar-title{display:none}.navbar-logo{height:28px}.hero-section{padding:40px 20px}.hero-section h1{font-size:24px}}@media(max-width:480px){.btn-lg{padding:12px 22px;font-size:15px}.form-input,.form-select{padding:10px 12px;font-size:16px}}[data-theme=light] .auth-page{background:linear-gradient(135deg,#e8f0fe,#fce4ec 40%,#e0e7ff)}[data-theme=light] .auth-page:before{background:radial-gradient(circle at 20% 30%,rgba(0,136,204,.1) 0%,transparent 40%),radial-gradient(circle at 80% 70%,rgba(230,126,34,.08) 0%,transparent 40%)}[data-theme=light] .auth-card{background:#ffffffe6;border-color:#0000000f;box-shadow:0 20px 60px #0000001a}[data-theme=light] .auth-card-wide .auth-branding{background:linear-gradient(160deg,#0088cc0f,#e67e220a);border-right-color:#0000000f}[data-theme=light] .auth-logo-img{filter:drop-shadow(0 0 12px rgba(0,136,204,.2))}[data-theme=light] .hero-section{background:linear-gradient(135deg,#0088cc0f,#e67e220a);border-color:#0088cc1f}[data-theme=light] .hero-section:before{background:radial-gradient(circle,rgba(0,136,204,.04) 0%,transparent 60%)}[data-theme=light] .quick-link-card:hover{box-shadow:var(--shadow-md),0 0 24px #0088cc1a}[data-theme=light] .stat-card .stat-value{text-shadow:0 0 12px rgba(0,136,204,.15)}[data-theme=light] .navbar-logo{filter:drop-shadow(0 0 6px rgba(0,136,204,.15))}[data-theme=light] .badge-assigned{background:#8b5cf614;color:#7c3aed;border-color:#8b5cf626}[data-theme=light] .badge-role.senior_admin{background:#8b5cf614;color:#7c3aed}[data-theme=light] .btn-primary{color:#fff;box-shadow:0 2px 10px #08c3}[data-theme=light] .btn-primary:hover{box-shadow:0 4px 16px #0088cc4d}[data-theme=light] .pagination button.active{color:#fff;box-shadow:0 2px 8px #08c3}[data-theme=light] .btn-warning{color:#fff}[data-theme=light] .star-rating .star.active{text-shadow:0 0 6px rgba(230,126,34,.3)}[data-theme=light] .attention-banner{background:linear-gradient(135deg,#d930250a,#e67e2208);border-color:#d930251f}[data-theme=light] .attention-urgent{background:#d930250f;border-color:#d930251f}[data-theme=light] .attention-warn,[data-theme=light] .attention-disputed{background:#e67e220f;border-color:#e67e221f}
